Introduction
Why am I talking about the Lead Response Times? Because I have been there and done that. I ran a business and now I am promoting my books and other written materials in my website. I have a website that I also run for publishing my messages across my fans and subscribers. I came to understand that replying promptly to your leads or messages has a great impact on building your brand, trust and loyalty.
Is Response Time Really Important? There is a HBR study that says that online leads that are left for more than 1 hour without replying become stale. Read it here - https://hbr.org/2011/03/the-short-life-of-online-sales-leads
HBR study says that the sales reps are likely to have meaningful conversations seven times more if they reply within the first hour. One of the best aspects a probable customer will likely to remember is a meaningful conversation and that helps when it happens with the first hour of contact.
How to Increase the Responsiveness? The first step is to iden…
Is Response Time Really Important? There is a HBR study that says that online leads that are left for more than 1 hour without replying become stale. Read it here - https://hbr.org/2011/03/the-short-life-of-online-sales-leads
HBR study says that the sales reps are likely to have meaningful conversations seven times more if they reply within the first hour. One of the best aspects a probable customer will likely to remember is a meaningful conversation and that helps when it happens with the first hour of contact.
How to Increase the Responsiveness? The first step is to iden…